Contact Us
Have questions, feedback, or suggestions? We'd love to hear from you. Fill out the form and our team will get back to you as soon as possible.
support@tourtruth.com
Frequently Asked Questions
How do you calculate your ratings?
We aggregate reviews from multiple sources and normalize them on a 10-point scale. Our algorithm considers factors like review consistency, reviewer credibility, and recency. Visit our "How It Works" page for more details.
I'm a tour operator. Can I list my tours on your platform?
We don't accept direct submissions from tour operators. Our platform automatically aggregates data from major booking sites and review platforms. Focus on providing excellent experiences and encouraging honest reviews on those platforms.
Do you offer refunds if a tour doesn't meet expectations?
We don't handle bookings or payments directly. If you have issues with a tour you booked through a link on our site, you'll need to contact the booking platform or tour operator directly for refund requests.
How can I report inaccurate information?
We strive for accuracy in all our listings. If you notice incorrect information, please use the contact form above to let us know, and we'll investigate promptly.