TourTruth score 7.3 out of 10
Photo 1 / 5
Jacksonville Chocolate & Candy Factory Tour 20 min
TourTruth score 6.1 out of 10
Average
75 reviews · Rated on 2 providers · How we score
- Jacksonville
- 20 min
- Updated November 2, 2026
Explore a century-old candy mansion in Jacksonville, then choose from more than 16 toppings for a custom-made chocolate bar.
About this tour
Step inside a century-old candy mansion for a sweet look at Jacksonville’s confectionery history. On this 20-minute Jacksonville Chocolate & Candy Factory Tour, a candy expert guides you through the company’s story, its building, and the rooms where candy and chocolate are made.
As you explore the production facility, learn about the business and the features of the historic mansion. Then make your visit personal: choose ingredients for a custom chocolate bar, selecting from more than 16 toppings. Candy makers create your bar to match your choices, giving you a delicious finish to the tour.
Check in at the first-floor customer service desk, then enjoy a compact behind-the-scenes experience that pairs local history with a treat made your way. Book the Jacksonville Chocolate & Candy Factory Tour and save room for something sweet.
Highlights
- Explore a century-old candy mansion and production facility
- Hear the company’s history from a candy expert
- Choose from more than 16 toppings for a custom chocolate bar
What's included
Included
- Ingredient selection card for a custom chocolate bar
Ratings on each provider
The ratings and review counts each booking site shows for this tour.
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View on ViatorViator
4.61 / 5 · 75 reviews
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View on GetYourGuideGetYourGuide
Rating unavailable
What reviewers mention
Themes that come up most in this tour's reviews.
Often praised
Common complaints
Important information
- Check in at the first-floor customer service desk
- Wheelchair accessible, including all areas and surfaces
- Infants and small children can ride in a stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
How this score is calculated
This tour scores 4.61 on Viator (GetYourGuide shows no usable rating). Ratings on these sites cluster near the top of the 5-star scale, so we compare each one with all other ratings on the same site before combining them.
How the score works and rating distribution in Jacksonville
- Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
- Listings on different providers are combined in proportion to their review counts.
- Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
- The result is shown from 0 to 10: this tour scores 6.1.
Provider rating distribution in Jacksonville
How many tours in Jacksonville have a provider rating at or below each value. The dashed line is this tour.
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4.0
4.1
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5.0
4.6
- GetYourGuide
- Viator
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