TourTruth score 7.7 out of 10
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London Hop-on Hop-off Tour and Thames Cruise
TourTruth score 2.7 out of 10
Below average
392 reviews · Rated on 1 provider · How we score
- London, United Kingdom
- Updated November 2, 2026
Explore London by open-top bus, Thames cruise, and London Eye, with three guided walks included on the 48-hour ticket.
About this tour
See London from the road, river, and sky with a Big Bus hop-on, hop-off ticket and entry to the London Eye. Choose a 24- or 48-hour pass and explore at your own pace, hopping off near landmarks such as Buckingham Palace, Westminster Abbey, Big Ben, the Tower of London, and St. Paul’s Cathedral. On board, audio commentary is available in seven languages, while the Big Bus app provides route information and real-time bus tracking.
Step aboard a one-way Thames cruise between the Tower of London and Westminster Pier, traveling in either direction. From the London Eye, take in sweeping 360-degree views across the city. With a 48-hour ticket, you can also join three guided walks: the Royal Walk, Jack the Ripper Walk, and Harry Potter Walking Tour. These tours explore royal landmarks, London’s darker history, and familiar film locations.
Plan your London Hop-on Hop-off Tour and Thames Cruise around the sights that interest you most, and remember to reserve your London Eye time slot in advance. Choose the ticket length that suits your visit and experience the city by bus, boat, and observation wheel.
Highlights
- Ride an open-top Big Bus past London’s landmark sights
- Take in panoramic city views from the London Eye
- Cruise the Thames between the Tower of London and Westminster
- Join three guided walks with a 48-hour ticket
What's included
Included
- London Eye entry ticket
- Big Bus hop-on, hop-off sightseeing tour (24 or 48 hours)
- Free WiFi
- Audio commentary in 7 languages and complimentary earphones
- Big Bus app access with route information and real-time bus tracking
- Thames River cruise provided by City Cruises
- Choice of 3 guided walking tours with a 48-hour ticket
Not included
- Hotel pickup and drop-off
- Food and drinks
Ratings on each provider
The ratings and review counts each booking site shows for this tour.
-
View on ViatorViator
3.64 / 5 · 392 reviews
Important information
- Pre-book a London Eye time slot through the Big Bus Manage My Booking portal; details are on your voucher
- Ticket validity begins when the hop-on, hop-off ticket is activated
- Activate your mobile voucher or QR code at a designated Big Bus stop
- Infants aged 2 and under travel free
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- Walking tours are included only with 48-hour tickets: Royal Walk from Stop 8 at 10:00, Jack the Ripper from Stop 19 at 13:00, and Harry Potter from Stop 21 at 16:00
- Stop 1 at Green Park has a long-term boarding disruption; the Red Tour starts and ends at Stop 2, Hard Rock
- Wheelchair accessible; buses have ramps for wheelchairs and strollers
- Service animals are allowed
- Suitable for all physical fitness levels
Frequently asked questions
How long is the hop-on hop-off ticket valid?
Choose a 24-hour or 48-hour ticket. Its validity begins when you activate it.
Do I need to book a London Eye time slot?
Yes. Pre-book your time slot through the Big Bus Manage My Booking portal using the details on your voucher.
Are walking tours included?
Three guided walking tours are included with 48-hour tickets only: the Royal Walk, Jack the Ripper Walk, and Harry Potter Walking Tour.
Where does the Thames cruise go?
The included one-way cruise runs between the Tower of London and Westminster Pier in either direction.
Is the tour wheelchair accessible?
Yes. The tour is wheelchair accessible, and buses have ramps for wheelchairs and strollers.
How this score is calculated
This score is based on one provider. Viator rates it 3.64 from 392 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.
How the score works and rating distribution in London
- Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
- Listings on different providers are combined in proportion to their review counts.
- Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
- The result is shown from 0 to 10: this tour scores 2.7.
Provider rating distribution in London
How many tours in London have a provider rating at or below each value. The dashed line is this tour.
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- Viator
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