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London Theatre: The Phantom of the Opera 2 hr 30 min

TourTruth score 5.2 out of 10

Average

229 reviews · Rated on 1 provider · How we score

  • London, United Kingdom
  • 2 hrs 30 min
  • Updated November 2, 2026

See The Phantom of the Opera at His Majesty’s Theatre in London, a haunting West End musical with a 2-hour-30-minute runtime.

About this tour

Step into a shadowy world beneath the Paris Opera House with The Phantom of the Opera, a haunting West End musical about a gifted young singer and the mysterious composer who loves her. At His Majesty’s Theatre in London, the story unfolds through romance, secrets, and dramatic stage effects. The production premiered in London on October 9, 1986, and has played to more than 9,500 West End audiences. This admission ticket offers a chance to experience the celebrated musical in its London home. The performance lasts 2 hours 30 minutes, including a 20-minute interval. The show is recommended for ages 8 and above and features adult themes, strobe lighting, lightning effects, and gunshots; children under 3 are not admitted, and guests under 16 must attend with an adult aged 18 or older. Some seats may have a slightly restricted view, while balcony seats have limited legroom and may show a safety rail. Make an evening of it and discover why The Phantom of the Opera remains a fixture of London theatre.

Highlights

  • Follow a haunting love story beneath the Paris Opera House
  • Experience the long-running West End musical at His Majesty’s Theatre

What's included

Included

  • Admission ticket
  • All taxes, fees and handling charges

Not included

  • Hotel pickup and drop-off
  • Food and drinks

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

Important information

  • Recommended for ages 8 and above; the show contains adult themes, strobe lighting, lightning effects, and gunshots
  • Children under 3 will not be admitted
  • Guests under 16 must be accompanied by an adult aged 18 or older
  • The performance runs for 2 hours 30 minutes, including a 20-minute interval
Show 5 more
  • Balcony seats have limited legroom and may have a safety rail in view; seats may have a slightly restricted stage view
  • Wheelchair locations are available on request
  • Wheelchair accessible; infants and small children can ride in a stroller
  • Service animals are allowed
  • Public transportation options are available nearby

Frequently asked questions

How long is the performance?

The performance runs for 2 hours 30 minutes, including a 20-minute interval.

What is the recommended minimum age?

The show is recommended for ages 8 and above and contains adult themes, strobe lighting, lightning effects, and gunshots.

Can children attend?

Children under 3 will not be admitted. Guests under 16 must be accompanied by an adult aged 18 or older.

Are wheelchair locations available?

Wheelchair locations are available on request.

Do balcony seats have any limitations?

Balcony seats have limited legroom and may have a safety rail in view; seats may also have a slightly restricted stage view.

How this score is calculated

This score is based on one provider. Viator rates it 4.53 from 229 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in London
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 5.2.

Provider rating distribution in London

How many tours in London have a provider rating at or below each value. The dashed line is this tour.

  • Viator

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