New York 9/11 Memorial and Museum Tour 1 hr - Image 1
New York 9/11 Memorial and Museum Tour 1 hr - Image 2
New York 9/11 Memorial and Museum Tour 1 hr - Image 3
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New York 9/11 Memorial and Museum Tour 1 hr

TourTruth score 7.4 out of 10

AverageTop 31% in New York City

5 reviews · Rated on 1 provider · How we score

  • New York City
  • 1 hr
  • Updated November 1, 2026

Hear stories of loss and resilience on a 60-minute, expert-led New York tour with admission to the 9/11 Memorial and Museum.

About this tour

Explore the 9/11 Memorial and Museum with a museum expert who brings the stories of September 11, 2001, into focus. This 60-minute New York 9/11 Memorial and Museum tour offers a thoughtful introduction to the events, the people affected, and the resilience that followed.

As you move through key spaces in the Museum, your guide shares context and personal stories that deepen the experience. Admission is included, so you can continue exploring after the guided portion at your own pace. The visit takes place at a site of remembrance, where quiet reflection is part of the experience. Tours are conducted in English and are recommended for teenagers and adults.

Join this New York 9/11 Memorial and Museum tour to hear the history from a museum expert and pay tribute to those whose lives were changed forever.

Highlights

  • Hear the stories of loss, courage, and resilience from a museum expert
  • Explore key spaces inside the 9/11 Memorial and Museum
  • Reflect at a site honoring the lives affected by September 11

What's included

Included

  • 60-minute guided tour led by a museum expert
  • Admission to the 9/11 Memorial and Museum

Not included

  • Transportation to and from the museum

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

Important information

  • Tours are conducted in English and recommended for teenagers and adults
  • Children ages 6 and under enter free
  • All visitors pass through airport-style security screening
  • No re-entry is allowed after exiting the building
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  • Large bags, backpacks, and large umbrellas must be stored in the coat room
  • Photography is permitted for private, non-commercial use only
  • Cell phone conversations are prohibited in exhibition spaces and the theater
  • The Memorial and Museum are places of remembrance and quiet reflection
  • Wheelchair accessible; transportation options and all areas and surfaces are wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals are allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels

Frequently asked questions

How long is the tour?

The guided tour lasts 60 minutes.

Is Museum admission included?

Yes. Admission to the 9/11 Memorial and Museum is included.

What language is the tour in?

All tours are conducted in English.

Are children welcome?

Children ages 6 and under enter free. The tour is recommended for teenagers and adults.

Is the tour wheelchair accessible?

Yes. The tour is wheelchair accessible, and all areas and surfaces are wheelchair accessible.

How this score is calculated

This score is based on one provider. Viator rates it 5.00 from 5 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in New York City
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 7.4. Top 31% in New York City means it ranks in the top 31% of tours in New York City by this score.

Provider rating distribution in New York City

How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.

  • GetYourGuide
  • Viator

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