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New York City FRIENDS™ Experience

TourTruth score 5.4 out of 10

Average

61 reviews · Rated on 1 provider · How we score

  • New York City
  • 1 hr
  • Updated November 2, 2026

Explore two floors of FRIENDS™ sets in New York City, from Monica’s apartment and the “PIVOT!” staircase to the iconic fountain.

About this tour

Step into the world of FRIENDS™ at The FRIENDS™ Experience in New York City, where familiar sets and memorable moments bring the beloved show to life. Across two floors, explore interactive displays and behind-the-scenes surprises inspired by the series.

Visit Monica’s apartment, pose on the famous “PIVOT!” staircase and see the iconic fountain that opened every episode. The 60-minute experience offers fans a chance to wander through recognizable scenes at their own pace and take in details from the show. Admission is wheelchair accessible, and infants and small children can ride in a pram or stroller. Service animals are allowed, with public transportation options nearby.

Plan your visit around the final entry time, which is one hour before closing. Book your New York City FRIENDS™ Experience and make room for a few favorite moments from the show.

Highlights

  • Explore two floors of sets and interactive moments
  • Step inside Monica’s apartment and the famous “PIVOT!” staircase
  • See the iconic fountain from the show
  • Discover behind-the-scenes surprises

What's included

Included

  • All taxes and fees
  • Admission to The FRIENDS™ Experience: The One in New York City

Not included

  • Hotel pickup and drop-off
  • Food and beverages

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

Important information

  • Last admission is 1 hour before closing
  • Wheelchair accessible, including all areas and surfaces
  • Infants and small children can ride in a pram or stroller
  • Service animals are allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels

How this score is calculated

This score is based on one provider. Viator rates it 4.33 from 61 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in New York City
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 5.4.

Provider rating distribution in New York City

How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.

  • GetYourGuide
  • Viator

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