TourTruth score 9.6 out of 10
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New York Broadway Musical Ticket
Very goodTop 5% in New York City
474 reviews · Rated on 2 providers · How we score
- New York City
- 2 hrs 30 min
- Updated November 4, 2026
See Hell’s Kitchen on Broadway, where Alicia Keys’ music brings a moving New York coming-of-age story to life at the Shubert Theatre.
About this tour
Step into the pulse of New York with Hell’s Kitchen, a Broadway musical shaped by Alicia Keys’ songs and inspired by the neighborhood where she grew up. This 150-minute performance follows Ali, a spirited 17-year-old searching for freedom, purpose, and a place to call her own.
At the Shubert Theatre, Ali’s story unfolds through the sounds of 1990s New York, with beloved hits including “No One” and “Empire State of Mind,” alongside new music. Watch a talented cast bring the stage to life with powerful singing and dancing as Ali navigates a complicated bond with her mother and finds an unexpected mentor in a neighbor. The show celebrates family, identity, ambition, and the community that helps dreams take root. It includes one intermission, and your ticket is delivered digitally.
Make room for a memorable night out and experience Hell’s Kitchen on Broadway, a heartfelt New York story told through music that stays with you.
Highlights
- Hear Alicia Keys hits including “No One” and “Empire State of Mind”
- Follow Ali’s coming-of-age story through the rhythm of 1990s New York
- Admire the cast’s singing and dancing in a musical tribute to Hell’s Kitchen
- Experience a moving story about family, identity, and finding your community
What's included
Included
- Hell’s Kitchen entry ticket
- All taxes and fees
Not included
- Food and drinks, available for purchase
Ratings on each provider
The ratings and review counts each booking site shows for this tour.
-
View on Viator
Viator
4.64 / 5 · 106 reviews
-
View on GetYourGuide
GetYourGuide
4.89 / 5 · 368 reviews
What reviewers mention
Themes that come up most in this tour's reviews.
Often praised
Common complaints
Important information
- Recommended for ages 12 and older
- Children under 4 are not permitted in the theater
- Children under 12 are listed among restricted items; confirm age policy before booking
- One intermission
Show 9 moreShow less
- Best available seats are assigned by the theater at purchase and shown on your ticket
- Tickets are delivered no later than 2 weeks before the performance
- Guests 18 and older must bring valid government-issued photo ID; guests under 18 may use a school ID, birth certificate, or Social Security card
- Guests under 12 must be accompanied by an adult who meets the ID requirements
- Accessible seating availability can be checked by calling 888-651-9785 before booking
- Wheelchair accessible
- Nearby public transportation is available
- Selfie sticks, flash photography, video recording, and photography inside the theater are not permitted
- Present your ticket at the Shubert Theatre, 225 W 44th St, New York, NY 10036
Frequently asked questions
How long is the show?
The performance lasts 150 minutes and includes one intermission.
What is the recommended age?
The show is recommended for ages 12 and older. Children under 4 are not permitted in the theater.
Where is the theater?
The performance is at the Shubert Theatre, 225 W 44th St, New York, NY 10036.
When will I receive my tickets?
Tickets are delivered no later than 2 weeks before the performance.
What identification is required?
Guests 18 and older need valid government-issued photo ID. Guests under 18 may show a school ID, birth certificate, or Social Security card.
How this score is calculated
This tour scores 4.64 on Viator and 4.89 on GetYourGuide. Ratings on these sites cluster near the top of the 5-star scale, so we compare each one with all other ratings on the same site before combining them.
How the score works and rating distribution in New York City
- Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
- Listings on different providers are combined in proportion to their review counts.
- Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
- The result is shown from 0 to 10: this tour scores 8.9. Top 5% in New York City means it ranks in the top 5% of tours in New York City by this score.
Provider rating distribution in New York City
How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.
- GetYourGuide
- Viator
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