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New York 9/11 Memorial Tour with Optional Museum Entry

TourTruth score 8.5 out of 10

Very goodTop 9% in New York City

1,672 reviews · Rated on 1 provider · How we score

  • New York City
  • Updated November 4, 2026

Explore New York's 9/11 Memorial with a guide, and opt for a museum visit to deepen your understanding of this pivotal moment in history.

About this tour

Explore the poignant landmarks of Ground Zero on this guided tour in New York City. Experience the 9/11 Memorial, where you'll hear compelling stories of resilience and heroism from a guide with a personal connection to the events of September 11. Marvel at the largest man-made waterfalls in North America and visit the Survivor Tree, a symbol of hope. Enhance your visit with an optional upgrade to the 9/11 Museum, offering a deeper dive into history with either a guided tour or a self-paced exploration. Secure your spot today for an unforgettable journey through history.

Highlights

  • Tour the iconic 9/11 Memorial
  • Hear firsthand stories from a local guide
  • Witness North America's largest waterfalls
  • Visit the resilient Survivor Tree
  • Upgrade for a 9/11 Museum experience

What's included

Included

  • Local guide with personal 9/11 connection
  • Tour of Ground Zero and St. Paul’s Chapel
  • Guided visit to the 9/11 Memorial
  • 9/11 Museum skip-the-line entry (optional)
  • 9/11 Museum guided tour (VIP option)

Not included

  • Tips

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

What reviewers mention

Themes that come up most in this tour's reviews.

Important information

  • Arrive 15 minutes early
  • No need to print the ticket
  • Tour runs rain or shine
  • Two museum upgrade options available
  • Security checkpoint at museum
  • Wear comfortable, weather-appropriate clothing

Frequently asked questions

What is the duration of the tour?

The tour lasts between 1.5 and 3.5 hours, depending on your chosen options.

Is the tour conducted in English?

Yes, the tour is conducted by a live guide in English.

Where does the tour start?

The tour starts inside the Oculus at Ground Zero, near the L'Arte del Gelato stand.

Can I cancel the tour for free?

Yes, you can cancel for free up to 24 hours before the tour.

Are large bags allowed?

No, large bags must be checked at the museum's security checkpoint.

How this score is calculated

This score is based on one provider. GetYourGuide rates it 4.72 from 1,672 reviews. We place that rating among all GetYourGuide ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in New York City
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 8.5. Top 9% in New York City means it ranks in the top 9% of tours in New York City by this score.

Provider rating distribution in New York City

How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.

  • GetYourGuide
  • Viator

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