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New York 9/11 Memorial Walking Tour with Optional One World Observatory

TourTruth score 8.0 out of 10

Very goodTop 16% in New York City

67 reviews · Rated on 1 provider · How we score

  • New York City
  • 3 hrs
  • Updated November 2, 2026

Walk Ground Zero with a private guide, hear firsthand 9/11 stories, and optionally add admission to One World Observatory.

About this tour

Walk through Ground Zero with a private guide who has a personal connection to 9/11. This New York 9/11 Memorial Walking Tour brings the history of the attacks and their aftermath into focus through firsthand stories and visits to significant sites.

See the National September 11 Memorial and its reflecting pools, an homage to the lives lost, and continue to St. Paul’s Chapel and the Fireman’s Memorial. The narrated walk offers a thoughtful way to understand the area and remember the people affected. Choose the option with One World Observatory admission if you’d like to add a visit above the city; admission is not included with the standard option.

Meet your guide inside the Oculus on Level C2, by the L’Arte del Gelato stand, and look for an orange hat. Wear comfortable shoes and bring layers for cold weather. Book the New York 9/11 Memorial Walking Tour to explore these landmarks with a guide who brings personal perspective to the story.

Highlights

  • Hear firsthand stories from a guide with a personal connection to 9/11
  • Visit the National September 11 Memorial and Ground Zero
  • See St. Paul’s Chapel and the Fireman’s Memorial
  • Reflect beside the memorial pools
  • Add admission to One World Observatory when booking

What's included

Included

  • Private guide with a personal connection to 9/11
  • Narrated walking tour
  • One World Observatory admission if the option is selected

Not included

  • Gratuities
  • 9/11 Museum entry; upgrade available on site

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

Important information

  • One World Observatory admission is not included unless selected at booking
  • Children 5 and under are free with a paid adult ticket
  • A moderate amount of walking is involved; wear comfortable shoes
  • Dress appropriately and bring layers in case of cold weather
Show 6 more
  • Wheelchair accessible; transportation options are wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals are allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Meet inside the Oculus on Level C2, by the L’Arte del Gelato stand; look for a guide wearing an orange hat

Frequently asked questions

Is One World Observatory admission included?

Admission is included only if you select that option when booking.

Is 9/11 Museum entry included?

No. Museum entry is excluded, but an upgrade may be available on site.

Are children 5 and under charged?

Children 5 and under are free with a paid adult ticket.

Where is the meeting point?

Meet inside the Oculus on Level C2, by the L’Arte del Gelato stand. Your guide will wear an orange hat.

How much walking is involved?

A moderate amount of walking is involved. Comfortable shoes are recommended.

How this score is calculated

This score is based on one provider. Viator rates it 4.91 from 67 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in New York City
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 8.0. Top 16% in New York City means it ranks in the top 16% of tours in New York City by this score.

Provider rating distribution in New York City

How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.

  • GetYourGuide
  • Viator

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