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New York Ground Zero and 9/11 Memorial Tour

TourTruth score 7.6 out of 10

GoodTop 25% in New York City

7,352 reviews · Rated on 1 provider · How we score

  • New York City
  • Updated November 2, 2026

Walk Ground Zero with a guide personally connected to 9/11, and see the Memorial Pools, Survivor Tree, and St. Paul’s Chapel.

About this tour

Remembering September 11, 2001 means honoring both the lives lost and the courage that followed. On this New York Ground Zero and 9/11 Memorial Tour, walk through a place of profound history with a guide who has a personal connection to that day.

Visit the National September 11 Memorial and its reflecting pools, see the Survivor Tree, and pass St. Paul’s Chapel as your guide shares stories of tragedy, heroism, and resilience. The route brings key Ground Zero landmarks into focus, with time to reflect along the way. A moderate amount of walking is involved, so comfortable shoes are recommended.

Choose an optional 9/11 Museum upgrade when booking. You can select a skip-the-line ticket for a self-guided visit or a VIP option with a small-group docent-led tour. Museum admission is not included in the standard tour. For the ticket option, arrive within your timed entry window; after entering, you can stay as long as you like. Meet your guide inside the Oculus, then discover the stories and memorials that make this New York Ground Zero and 9/11 Memorial Tour a moving visit.

Highlights

  • Hear stories of heroism and resilience from a guide with a personal connection to 9/11
  • Visit the 9/11 Memorial Pools and see the Survivor Tree
  • Pass St. Paul’s Chapel and other Ground Zero landmarks
  • Upgrade for a 9/11 Museum visit or a guided museum tour

What's included

Included

  • Guided tour of Ground Zero and key sights, including St. Paul’s Chapel, the Survivor Tree, and Memorial Pools
  • Stories of heroism, tragedy, and resilience
  • New York City guide with a personal connection to 9/11
  • 9/11 Museum entry ticket and small-group docent-led tour with the VIP option
  • Skip-the-line 9/11 Museum entry ticket with the ticket option

Not included

  • Gratuities
  • 9/11 Museum admission unless selected at booking

Ratings on each provider

The ratings and review counts each booking site shows for this tour.

Important information

  • Meet inside the Oculus, by the L’Arte del Gelato stand on the main level; look for a guide wearing an orange hat
  • A moderate amount of walking is involved; wear comfortable shoes
  • Dress appropriately and bring layers in cold weather
  • Children 3 and under are free with a paid adult ticket
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  • Museum ticket option requires arrival during the timed entry window; late arrival may result in denied admission
  • Museum visitors pass through a security checkpoint; large bags must be checked
  • You may stay as long as you like in the museum after entering
  • Wheelchair accessible; transportation options and all areas and surfaces are wheelchair accessible
  • Infants and small children can ride in a stroller; service animals are allowed
  • Public transportation is available nearby
  • Suitable for all physical fitness levels

Frequently asked questions

Is 9/11 Museum admission included?

Museum admission is not included unless you select an upgrade when booking. Options include a skip-the-line ticket for a self-guided visit or a VIP guided tour.

Where is the meeting point?

Meet inside the Oculus, by the L’Arte del Gelato stand on the main level. Your guide will wear an orange hat.

Can children join the tour?

Children 3 and under are free with a paid adult ticket.

Is the tour wheelchair accessible?

Yes. The tour is wheelchair accessible, and all areas and surfaces are wheelchair accessible.

What should I know before visiting the Museum?

Arrive during your timed entry window or the museum may deny admission. Expect a security checkpoint, and check large bags.

How this score is calculated

This score is based on one provider. Viator rates it 4.84 from 7,352 reviews. We place that rating among all Viator ratings and weight it by its review count. If the tour is found on another provider later, both ratings are combined.

How the score works and rating distribution in New York City
  • Each provider rating is turned into a percentile: the share of that provider's ratings it beats, weighted by review counts.
  • Listings on different providers are combined in proportion to their review counts.
  • Tours with few reviews are pulled toward the average until more reviews come in, so a handful of perfect reviews can't top the list.
  • The result is shown from 0 to 10: this tour scores 7.6. Top 25% in New York City means it ranks in the top 25% of tours in New York City by this score.

Provider rating distribution in New York City

How many tours in New York City have a provider rating at or below each value. The dashed line is this tour.

  • GetYourGuide
  • Viator

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